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Deliveries & Returns

Delivery times

You will notice that we list most of our lead times as 2-3 weeks.  This is because we bring pieces in especially to fulfill orders, many of which are personalised for you.  We do, however hold a small volume of stock so if you wish to order a small quantity and need it in a hurry we will usually dispatch within a day or two.  If you are tight for time, please contact us and we will do our best to meet your needs.

We will be in touch to notify you once goods are dispatched and give you a tracking number to keep an eye on your goods’ progress.  As standard, we use a courier service with delivery within three days of despatch.  This service does not require a signature and you can leave a note at checkout if you wish to nominate a safe place.  Of course, as with most elements of our service if you need something a bit different or are in a real hurry please let us know.  

 

Delivery locations & charges

Our standard delivery charges are £5 for each delivery location with a value of under £50. Free delivery for each location above £50.  Please note the delivery charge applied at checkout will be for the whole basket.

We want to make life as simple as possible so if you want each gift sending to individual locations or any combination of central and individual then we can absolutely manage that for you without having to complete multiple transactions.  Please select ‘items being sent to multiple locations’ drop-down at point of checkout, when asked to enter a delivery address and we will be in touch to gather details of addresses and will inform you at that point of any additional delivery charges incurred in line with the policy above.  Please note, at present we can only ship within the UK.

 

Example of delivery charge calculation

Order:

4x Paper Republic Leather Journals @ £49 each. Total order £196

Sending to 3 different locations:

  • Address 1: 2x Paper Republic Journals Postage £0 (as total delivery >£50)
  • Address 2: 1x Paper Republic Journal with postage £5 (as total Package <£50)
  • Address 3: 1x Paper Republic Journal with postage £5 (as total Package <£50)

You would not be charged postage at checkout as total basket above £50 but when we make contact to gather separate delivery addresses and giftcard details we would invoice for total of £10 delivery charge.

Returns

Each item is hand-checked and robustly packaged to protect from damage before shipping.  We do our best to describe everything in detail and hope that our pictures accurately represent the lovely things we are sending out for you. We hope you and your recipients will be delighted with the items you have chosen.

We bring in each item especially for your business and many of which have been personalised. Therefore we hope you understand that we cannot accept returns if you change your mind. That said, if for any reason you are not satisfied then please do not hesitate to contact us and we will do our very best to rectify the situation. This does not affect consumers’ rights.

 

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